Our Customer Care number is 01125885792 / 01125885794
2. What are the working hours/days of Customer Care?
9:30 AM – 6:00 PM / Monday to Saturday
3. Is the a toll-free number?
Toll Free Number – 1800120319999, 8882650660
4. What should be done when the call center puts our call on hold for a long time?
This happens due to a heavy call load. You can either stay online, try calling us after 15 minutes or can drop us an email on customer care email ID and we’ll make sure call back is arranged for you.
5. Is there any call back facility for abandoned calls?
No.
6. What Happens after the customer has registered the Complaints on phone call?
Customers will receive complaint number through service centre.
7. What is done to the customer’s SMS?
It is stored in the customer database for calling back.
8. Is there any accessibility check done by the call centre?
No.
9. What is the average hold time to reach the call centre agent?
